}
TRƯỜNG ĐẠI HỌC CÔNG NGHIỆP TP. HỒ CHÍ MINH
KHOA NGOẠI NGỮ
CHẤT LƯỢNG, PHÁT TRIỂN BỀN VỮNG, HỘI NHẬP QUỐC TẾ
CHẤT LƯỢNG, PHÁT TRIỂN BỀN VỮNG, HỘI NHẬP QUỐC TẾ
Quy trình
Stakeholders’ feedback collecting activities

Stakeholders’ feedback collecting activities

Range of stakeholders

Stating date

Range of stakeholder

2014

Teacher

2015

Teacher, students

2016

Teacher, students, experts, alumni

2017

Employers, alumni, Teacher, students, experts

2018

Employers, alumni, Teacher, students, experts

2019

Employers, alumni, Teacher, students, experts

 

BEL-FFL: Employer’s Feedback Collecting Activities

Starting Date

Method

Tool/organization

How to get contact

Range of survey

Frequency

2015

2016

Survey

Paper-based questionnaire

Asked alumni for help

Output of the programme

Employers’ expectation

Once a year at the start of each school year

2016

2017

Survey

Paper-based questionnaire

Online google form

Asked alumni, teachers for help

Asked partner employers

Output of the programme

Employers’ expectation

Once a year at the start of each school year

2017

2018

Survey

 

 

Interview

Paper-based questionnaire

 

Online google form Employer Meeting

Asked alumni, teachers for help

Asked partner employers

Programme’s ELOs

 

Programm structure

Output of the programme

All year long

2018

2019

Survey

 

 

Interview

 

Paper-based questionnaire

 

Online google form

Employer Meeting

Fieldtrip visit

Asked alumni, teachers for help

Asked partner employers

Report from interns

Programme’s ELOs

 

Programm structure

Output of the programme

All year long

 

 

Once a year

 

 

BEL-FFL: Alumni’s Feedback Collecting Activities

Starting Date

Method

Tool/organization

How to get contact

Range of survey

Frequency

2015

2016

Survey

Paper-based questionnaire

Support from FFL lecturers

ELOs

Academic, support quality, output of the programme

Once a year at the start of each school year

2016

2017

Survey

Paper-based questionnaire

Online google form

Support from FFL lecturers

Facebook, fanpage groups, FFL social network

Academic, support quality, output of the programme

Once a year at the start of each school year

2017

2018

Survey

 

 

Interview

Paper-based questionnaire

Online google form Alumni Meetings

Support from FFL lecturers

Facebook, fanpage groups, FFL social network

Alumni network

ELOs

Academic, support quality, output of the programme

All year long

 

 

Once a year

 

2018

2019

Survey

 

 

 

 

Interview

Paper-based questionnaire

Online google form

 

Alumni Meetings

Support from FFL lecturers

Facebook, fanpage groups, FFL social network

Alumni network

ELOs

Academic, support quality, output of the programme

All year long

 

 

 

 

Once a year

 

 

BEL-FFL: Student’s Feedback Collecting Activities  

Starting Date

Method

Tool/organization

How to get data

Range of survey

Frequency

2015

2016

Survey

Paper-based questionnaire

Direct contact

Evaluation on individual courses they had taken

Once a year when the academic Dep. asked

 

2016

2017

Survey

Online  

Academic Department’s software

Evaluation on individual courses they had taken

At the end of every course

2017

2018

Survey

 

 

 

 

Interview

 

Online google form

 

 

 

Group discussion

Academic Department’s software

 

 

Meeting with Academic tutors

Evaluation on individual courses they had taken

 

Academic and support quality the programme (for 3rd and 4th-year students)

At the end of every course

 

 

 

2 meeting sessions every semester

2018

2019

Survey

 

 

 

 

Interview

 

 

 

 

Online google form

 

 

 

Group discussion

Academic Department’s software

 

 

Meeting with Academic tutors

Evaluation on individual courses they had taken

 

Academic and support quality the programme (for 3rd and 4th-year students)

At the end of every course

 

 

 

2 meeting sessions every semester

 

BEL-FFL: Teacher’s Feedback Collecting Activities

Starting Date

Method

Tool/organization

How to get data

Range of survey

Frequency

2014

2015

Discussion

Faculty’s Division Meeting

Meeting Minutes

The structure of the programme

The content of the courses

Once a month

2015

2016

Discussion

Faculty’s Division Meeting

Meeting Minutes

The content of the courses and teaching methods

Once a month

2016

2017

Discussion

 

 

 

 

 

Survey

Faculty’s Division Meeting

 

 

 

Online google form

Meeting Minutes

 

 

 

 

Survey form sent to all lecturer

(Programme ELOs)

The content of the courses and teaching methods

Job satisfaction  

Once a month

 

 

 

 

Once a year

2017

2018

2019

Discussion

 

 

 

 

 

Survey

Faculty’s Division Meeting

 

 

 

Online google form

Meeting Minutes

 

 

 

 

Survey form sent to all lecturer

(Programme ELOs)

The content of the courses and teaching methods

Job satisfaction  

Once a month

 

 

 

 

Once a year

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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